Frequently asked questions
Everything you need to know about the product and billing.
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Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
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Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
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What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
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Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace’s name.
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How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
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How do I change my account email?
You can change the email address associated with your account by going to untitled.com/account from a laptop or desktop.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.